Account Manager – French Speaking (Fintech)

About the role

Flanks is looking for a French‑speaking Account Manager to own a portfolio of wealth‑management clients. You will work within the Customer Success team, partnering with senior stakeholders to ensure the platform delivers measurable value and drives long‑term growth.

Key responsibilities

• Lead end‑to‑end client onboarding, ensuring a smooth launch and helping clients unlock data insights.
• Own success metrics such as product adoption, support performance, renewals and customer satisfaction.
• Conduct Quarterly Business Reviews with strategic insights and actionable recommendations.
• Identify upsell and expansion opportunities and collaborate with Sales to grow revenue.
• Serve as the primary point of contact for day‑to‑day client needs, providing responsive support on operational and product topics.
• Work cross‑functionally with Tech, Product and Sales to represent client needs and drive continuous service improvements.

Required profile

• 3–5 years of experience in banking, financial services or asset management in a client‑facing role (Account Management, Customer Success or Sales).
• Comfortable engaging with senior stakeholders (C‑suite, directors) and building trust quickly.
• Strong communication skills in French and English.

Required skills

What we offer

• A fast‑growing fintech startup backed by €23 million in investment.
• Opportunities for personal and professional development.
• A collaborative, people‑first culture with a focus on thoughtful decision‑making.