Database Operator - French Native Speaker (7 Weeks, Madrid)

About the role

A 7-week fixed-term contract is offered for a Customer Service Specialist who maintains the company's databases for the French market. The role is office-based in Madrid and fits into a multicultural, dynamic and committed team.

Key responsibilities

• Update reference databases with new products and changes in the French market, ensuring data quality by classifying products, standardizing and grouping data according to company hierarchies and business rules.
• Identify the changes needed in the existing reference file.
• Work with local offices to decide when and how to correct inaccurate data, delete data or add new entries so the reference files are more complete.
• Identify and resolve routine exceptions and issues.
• Perform quality control of maintained data and apply corrections as required.
• Maintain documentation of processes and procedures.

Required profile

• High level of French and good level of English.
• Valuable experience maintaining and updating databases.
• High school graduate or equivalent.
• Highly organized, with experience of working accurately to tight deadlines.
• Excellent professional communication skills by telephone and email.
• Experience working for multinational corporations is an advantage.