Housekeeping Supervisor Intern

About the role

SLS Barcelona, a five-star urban resort located in the Port Forum waterfront district, is looking for a Housekeeping Supervisor intern. Working under the guidance of the Housekeeping Manager, the intern will supervise the overall operation of the housekeeping department.

Key responsibilities

• Ensure all departmental service standards and sequences of service are upheld.
• Work collaboratively with housekeeping partners and maintain a close relationship with the Front Office and Engineering teams.
• Check public areas, guest rooms and suites, equipment and linens are clean and in good repair, and advise team members on areas for improvement.
• Address guest issues promptly and support handling complaints and special requests, including for VIPs and repeat visitors.
• Promote teamwork and quality service through daily communication with other department managers.
• Assist with deep cleaning projects and support housekeeping staff during high-volume periods.
• Perform housekeeping duties such as making beds, vacuuming and cleaning guest suites.

Required profile

• Studying a bachelor's or master's degree in hospitality or a related field.
• Ability to sign an agreement with the school for a period of preferably 6 months.
• Fluent in Spanish and English.
• Proactive, energetic, empathetic, team-oriented, with a high level of attention to detail and a passion for hospitality.
• Excellent verbal and written communication skills, quick learner and adaptable to SLS's culture.

What we offer

• A competitive package and opportunities for development.
• Discounts across the Ennismore family of brands.
• The chance to join an international group building a global brand in a creative, fast-paced environment.