Junior Observability - Systems Administration

About the role

Kyndryl runs and reimagines the mission-critical technology systems that power leading businesses. As a junior observability specialist in systems administration, you will take part in deploying, operating and supporting observability capabilities for clients and IT services, monitoring infrastructure, applications and business processes so that incidents are detected early, resolution times are reduced and service availability improves.

Key responsibilities

• Operate and supervise monitoring and event management platforms
• Analyze initial alerts and incidents, escalating them when necessary
• Carry out operational tasks and documented procedures
• Help implement new monitoring and observability improvements
• Write and update technical documentation and procedures
• Take part in continuous improvement and basic automation activities

Required profile

• Training in computer science, telecommunications or related fields
• Interest in monitoring, observability and IT operations
• Learning ability, teamwork and customer orientation
• Basic Linux and/or Windows system administration
• Basic knowledge of networks, protocols and IT architectures

Required skills

• Desirable: IBM Netcool Omnibus (Object Servers, Gateways, Probes) and IBM Netcool Impact
• Desirable: Zabbix, ScienceLogic and Nagios
• Desirable: Elastic Stack (Elasticsearch, Logstash, Kibana), Dynatrace and Datadog