Process Specialist – Supply Chain (Madrid)

About the role

Infosys is looking for a Process Specialist to join its Madrid delivery team. You will support consulting projects across the full supply‑chain lifecycle, ensuring high‑quality, value‑adding solutions for customers.

Key responsibilities

• Analyse purchase requisitions, manage purchase orders and create quotes.
• Handle export‑control licences, material sales, substitutions and return‑order flows.
• Monitor delivery dates, collaborate on delivery schedules and track shipments.
• Manage stock levels and optimisation in SAP.
• Place manual purchase orders and set SAP parameters for process improvement.
• Coordinate with suppliers, resolve disputes and manage missing‑parts situations.
• Identify risks early and define corrective actions.
• Produce weekly operational reports and maintain process documentation.
• Participate in team and customer meetings, ensuring clear communication.
• Support front‑office focal points with clarifications and complex queries.

Required profile

• Fluent French (minimum C1) and English (minimum B2).
• 2‑3 years of experience in supply‑chain or customer‑service roles.
• Bachelor’s degree or higher.
• Customer‑oriented, proactive and able to work independently.
• Strong communication skills and professional relationship management.

Required skills

• SAP (stock management, PO processing, parameter configuration).