Valet Laundry Attendant – Four Seasons Mallorca (Season 2027)

About the role

The Valet Laundry Attendant delivers personalized, high-quality laundry services to guests at Four Seasons Resort Mallorca at Formentor, cleaning, pressing and returning garments and linens with exceptional care. The role involves direct guest interaction, attention to detail and a commitment to luxury standards, often working behind the scenes to support a seamless guest experience. It is a seasonal, full-time position of 40 hours per week with consecutive and rotating shifts, including early mornings, days, evenings and weekends.

Key responsibilities

• Receive, sort and label guests' laundry for processing.
• Handle delicate fabrics and garments with care.
• Operate laundry equipment and keep the laundry area clean.
• Deliver clean and ironed items to guests on time.
• Provide excellent customer service and answer guest questions about laundry services.

Required profile

• Previous experience in a laundry or valet environment, with knowledge of washing, drying, folding and ironing for different fabric types.
• 2 years of work experience.
• Degree: professional or technician level.
• Spanish, with a high level of proficiency.
• Legal authorization to work in Spain.

Required skills

• Strong attention to detail and knowledge of fabric care instructions.
• Time management to meet service deadlines, especially during peak demand.
• Customer service orientation and problem-solving for stains, damage or request discrepancies.
• Good physical stamina, as the job may involve lifting heavy loads, standing for long periods and repetitive tasks.
• Organization of guest items, laundry orders and delivery schedules.
• Flexibility to adapt to changing demands and varied shifts.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons hotels and resorts.
• Complimentary dry cleaning for employee uniforms and employee meals.
• Discounts at hotel restaurants and on local services.
• Possibility of accommodation and transport to work at a reduced cost.
• 24/7 access to confidential mental health support.