Waiter - Four Seasons Resort Mallorca at Formentor (Season 2027)

About the role

Four Seasons Resort Mallorca at Formentor, reopened in August 2024 after an extensive restoration, is looking for a waiter for the 2027 season. The role delivers an expertly served beverage or dining experience that meets Four Seasons' standards of quality, professionalism and friendliness, anticipating and serving guests' needs before they are asked.

Key responsibilities

• Take orders and serve food and beverages to guests in a friendly, timely and efficient manner.
• Know the menu and suggest dishes, and anticipate guest needs and preferences.
• Handle guest concerns and requests decisively to ensure satisfaction.
• Post guest checks accurately, process payments and follow payment controls.
• Break down, clean and set up tables, buffets, food stations and back-of-house areas.
• Prepare and plate food and beverage items according to the Standards Training Manual.

Required profile

• 1 to 2 years of experience in a food and beverage outlet, ideally in a luxury hotel or resort.
• Spanish and English at a high level.
• Professional or technician degree.
• Outgoing, adaptable and able to stay calm and organised in a fast-paced environment.

Required skills

• Knowledge of food, wine and beverage service standards.
• POS and F&B computer systems.
• Guest history and check posting.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Free accommodation at other Four Seasons hotels and resorts, free dry cleaning for uniforms and free employee meals.
• Discounts at hotel restaurants and on local services.
• Possibility of accommodation and transport to work at a reduced cost.
• 24/7 confidential mental health support.

Schedule: seasonal full-time contract, 40 hours per week, with consecutive and rotating shifts including early mornings, days, evenings and weekends.