AI & Sales Operations Analyst

About the role

Applus IDIADA is looking for an AI & Sales Operations Analyst in Tarragona. The role strengthens sales performance and commercial decisions through data, analytics, automation and artificial intelligence, working with Sales, Business Units, Digital and Technical teams to optimise sales processes, improve forecasting, deepen customer insights and automate reporting.

Key responsibilities

• Support the definition, evolution and execution of the organisation's Data & AI strategy, including industry benchmarking and monitoring of market trends, technologies and competitors.
• Identify opportunities for AI, machine learning, automation and generative AI, run workshops to prioritise needs, build use-case portfolios and evaluate initiatives by impact, effort, feasibility, cost, risk and ROI.
• Support proofs of concept, pilots and scaling initiatives, and track their performance after deployment.
• Act as liaison between sales, data, IT and external vendors, support change initiatives, prepare communications and deliver workshops and training.

Required profile

• Bachelor's degree in Business Administration, Engineering, Economics, Mathematics, Data Science, Computer Science, Statistics or a related field; a Master's in Business Analytics, Data Science, AI or Digital Transformation is preferred.
• 3-5 years of experience in strategic consulting, business analysis, data analytics, digital transformation, innovation management, business intelligence or AI implementation programs.
• Cross-functional and international experience, and experience developing business cases and strategic recommendations.
• Fluent English; additional languages are a plus.

Required skills

• Knowledge of generative AI, large language models (LLMs), machine learning fundamentals, automation and RPA, AI copilots and cloud-based AI ecosystems.
• Exposure to AI, machine learning, predictive analytics or automation initiatives.
• Strong analytical thinking, attention to detail, communication and problem-solving skills.

What we offer

• Flexible hybrid work model.
• Work-life balance benefits such as a subsidised canteen, free language courses, transport and coaching services.
• A company committed to sustainability and diversity and inclusion.