Customer Service Assistant - Vehicle Maintenance (WRM)

About the role

KBR supports the operational needs of U.S. armed forces at Morón Air Base in Spain and several bases in Turkey, providing program management, civil engineering, morale, welfare and recreation support. This Customer Service Assistant position handles vehicle maintenance at the base, including briefing and debriefing vehicle operators, coordinating maintenance with mechanics and performing repairs on War Readiness Reserve Material (WRM) and base fleet vehicles.

Key responsibilities

• Brief and debrief vehicle operators when vehicles are turned in and picked up from Vehicle Maintenance, and coordinate maintenance actions with mechanics
• Open and close vehicle work orders in the ELMS/DPAS system and maintain outgoing and QA logs
• Perform minor and major maintenance repairs on heavy industrial and non-industrial Mil-Spec vehicles and equipment, including WRM and base fleet vehicles, following host nation laws, Technical Orders, commercial manuals, Air Force instructions and PWS standards
• Maintain routine scheduled and unscheduled maintenance records and forms
• Diagnose and repair industrial vehicles, tractors and trailers, and replace valves, chains, lift cylinders, clutches, transmissions, brakes and engine components
• Perform oil and filter changes, functional tests on water and fuel pumping and electrical systems, and repair hydraulic systems on forklifts and towing equipment
• Input maintenance data into Air Force systems, complete parts requests and coordinate with Material Control
• Perform 24-hour on-call standby duties when required and keep good housekeeping and safety practices

Required profile

• At least four years of experience in vehicle maintenance and mechanical repair
• Official training in vehicle maintenance and/or vehicle mechanics
• Ability to communicate in Spanish and English at level 2
• High school diploma or equivalent; three years of experience as an administrative worker
• Class B driver's license (Class C or higher preferred)

Required skills

• Daily use of Microsoft Office (Word, Excel, PowerPoint, Outlook) for reports and communication
• Vehicle maintenance and mechanical repair

What we offer

• Benefits for Local Nationals in line with the collective bargaining agreement of the country of residence
• Career advancement through professional training and development