Deputy Store Director – Luxury Retail

About the role

Louis Vuitton is looking for a Deputy Store Director to support the Store Director of its flagship Serrano location in Madrid. You will lead a high‑performing team, drive business development and ensure the store delivers an unrivalled luxury experience.

Key responsibilities

• Recruit, coach and develop a motivated team, providing regular feedback and career plans.
• Translate strategic goals into concrete actions, set challenging targets and monitor performance.
• Maximise sales across all product categories, leveraging visual merchandising, clienteling tools and events.
• Build and nurture a loyal clientele, ensuring a client‑centric mindset throughout the store.
• Represent Louis Vuitton in local market activities, networking and PR events.
• Support store operations, enforce policies, monitor controllable expenses and supervise loss‑prevention measures.

Required profile

• Strong passion for people development and leadership.
• Proactive commercial mindset with a deep understanding of the luxury market.
• Ability to turn strategic objectives into actionable plans.
• Excellent communication skills and brand ambassadorship.
• Experience in managing high‑end retail environments.

Required skills