Director of Operations – Spain

About the role

YunExpress, a global logistics provider for cross‑border e‑commerce, is expanding its presence in Spain. We are seeking a hands‑on Director of Operations to lead our Spanish business, coordinate daily activities, and act as the bridge between the local team, European regional management, and our headquarters in China.

Key responsibilities

• Oversee daily operations in Spain, including warehouse coordination, customs clearance, and team management.
• Collaborate with warehouses, customs authorities, external partners, and internal support teams to ensure smooth, stable operations.
• Monitor operational KPIs such as cost, productivity, service quality, manpower efficiency, and process compliance.
• Identify bottlenecks and implement timely, practical solutions.
• Manage local resources, temporary staffing agencies, outsourced partners, and service providers as needed.
• Facilitate communication between the Spain team, European management, and China headquarters.
• Support customer communication and business development for cross‑border e‑commerce logistics clients.
• Drive continuous improvement in processes, cost control, team efficiency, and service performance.

Required profile

• Solid work experience in Spain with a good understanding of the local business environment.
• Background in logistics, supply chain, cross‑border e‑commerce, warehousing, customs clearance, parcel delivery, or transportation operations.
• Experience managing operational teams, external partners, or outsourced resources.
• Hands‑on problem‑solving mindset with the ability to follow issues through to resolution.
• Strong business sense, cost awareness, and KPI‑driven performance improvement.
• Fluent Chinese for daily communication with China headquarters.
• Professional proficiency in Spanish; English is a plus.

Required skills

• Fluent Chinese language skills.
• Professional Spanish language proficiency.