Field Service Engineer - Medical Devices

About the role

Medtronic, a global healthcare technology company, is looking for a Field Service Engineer (Technical Service Specialist) based in Vigo, Spain, supporting customers across Galicia. The role is remote and field-based, with regular travel throughout the assigned territory and occasional travel across Spain and Northern Portugal. You will install, maintain, troubleshoot and repair advanced medical technologies in hospitals and healthcare facilities, working with clinicians, biomedical engineers, sales teams and technical support.

Key responsibilities

• Install, commission, maintain and repair Medtronic equipment in customer facilities.
• Perform preventive and corrective maintenance to maximise product reliability and uptime.
• Diagnose and resolve technical issues using approved service tools, documentation and remote support resources.
• Provide on-site technical support during product implementations and system upgrades.
• Coordinate service activities and responses to critical customer situations.
• Maintain service records, maintenance documentation and regulatory compliance reports.
• Partner with Technical Support, Clinical and Commercial teams on complex product and customer issues.
• Deliver technical guidance and product application support to healthcare professionals.

Required profile

• Bachelor's degree or technical diploma and 2+ years of field service, biomedical engineering, electronics, electrical or mechanical engineering, or medical device support experience.
• Experience installing, maintaining, troubleshooting and repairing medical devices or other complex technical equipment.
• Fluency in Spanish and working proficiency in English.
• Valid driver's licence and ability to travel frequently in Galicia and occasionally across Spain and Northern Portugal.
• Ability to work in hospital environments and meet customer site access requirements.

Preferred qualifications

• Experience supporting medical devices in hospital, surgical, critical care or intensive care environments.
• Knowledge of healthcare regulations, quality systems and medical device service processes.
• Experience with network-connected medical equipment, software applications and remote diagnostics.
• Portuguese or Galician language skills.

What we offer

• A competitive salary ranging from 37,600 to 56,400 EUR in Spain, depending on experience, skills and qualifications.
• A flexible benefits package.