FIFO Service Supervisor

About the role

Bosch Rexroth is looking for an experienced FIFO Service Supervisor to lead its Port Hedland Service Team and support customers across the Pilbara. The supervisor oversees a team of FIFO Field Service Technicians, making sure service activities are planned, coordinated and delivered safely, efficiently and to a high standard, while driving team performance, managing customer relationships and supporting service growth.

Key responsibilities

• Supervise and support FIFO field technicians so that work is completed safely, efficiently and to a high standard
• Build strong customer relationships, identify service opportunities and support growth across the Pilbara region
• Manage scheduling, resources and workloads so service delivery targets are met
• Maintain service quality standards, including reporting, documentation and compliance requirements
• Keep team licences, tickets, inductions and competencies current and support ongoing development
• Oversee timely and accurate service reports, quotations and job documentation
• Identify opportunities to improve service delivery and contribute to operational growth

Required profile

• Trade qualification in Mechanical Fitting, Hydraulics or similar
• 5+ years' experience in field service or working with hydraulic systems
• Previous experience leading or supervising field service teams
• Strong knowledge of mining or heavy industry environments, ideally within the Pilbara
• Proven ability to manage customer relationships and drive service outcomes
• Strong organisational skills, communication skills and attention to detail focused on quality and safety

To apply, submit a cover letter and resume through the online application link. Candidates submitted by an agency directly without prior written HR consent will not be considered.