Infrastructure Operations Specialist

About the role

The Infrastructure Operations Specialist will support and maintain global infrastructure services across operating systems, virtualization, storage, backup, and patching. You will work within a transversal team to ensure reliability, security, and availability of critical systems.

Key responsibilities

• Manage Level 2 & Level 3 troubleshooting, maintenance, and security issue resolution.
• Implement security best practices, system hardening, vulnerability mitigation, and configuration management.
• Develop and maintain automation scripts (PowerShell, Bash, Ansible) to standardize environments.
• Monitor infrastructure health using tools such as PRTG, Nagios, and manage alerts and service tickets.
• Coordinate with suppliers, vendors, and external providers during global rollouts (Identity, Data Center, Network).
• Collaborate with Application, Security, Cloud, and Citrix engineering teams and apply ITIL, Agile, and DevOps methodologies.

Required profile

• 5+ years of experience as an Infrastructure Engineer in corporate environments.
• Degree in Telecommunications, Computer Science, Systems Engineering, or equivalent practical experience.
• Fluent English communication skills, both written and verbal.
• Strong problem‑solving, analytical abilities and proactive collaboration across global teams.

Required skills

• Virtualization: VMware or Hyper‑V (experience with Nutanix or Proxmox is a plus).
• Operating Systems: Windows Server and Linux administration.
• Storage management, backup, and patching tools (ManageEngine, WSUS).
• Security tools and practices (Qualys, system hardening).
• Scripting/Automation: PowerShell, Bash, Ansible.
• Monitoring: PRTG, Nagios.
• Cloud platforms: Azure or AWS.
• Methodologies: ITIL, Agile, DevOps.