IT Engineer – Local Support (Spain)

About the role

We are looking for an IT Engineer to provide on‑site support to our Spanish offices. The role combines hands‑on troubleshooting, device lifecycle management and collaboration‑tool assistance, ensuring smooth daily operations for end‑users.

Key responsibilities

• Provide on‑site IT support for end users in Spain (hardware, software, network, peripherals).
• Troubleshoot and resolve incidents and service requests in collaboration with central IT teams.
• Support device lifecycle management (setup, deployment, maintenance, decommissioning).
• Assist with onboarding and off‑boarding processes (accounts, devices, access).
• Act as local contact for Modern Workplace tools such as Teams, OneDrive and Outlook.
• Coordinate with central IT and service owners to ensure alignment and escalation.
• Maintain documentation and contribute to knowledge‑base articles.
• Support local infrastructure including printers, meeting‑room equipment and network devices.
• Provide on‑site support at other Spanish locations when required.
• Travel to other offices for IT rollouts, troubleshooting or project support.

Required profile

• Degree or vocational training in IT or a related field.
• Several years of experience in IT support or system administration.
• Broad technical knowledge across hardware, operating systems and workplace tools.
• Experience with Microsoft 365 (Teams, Outlook, OneDrive, SharePoint).
• Basic understanding of networking and device management (Intune, Active Directory).
• Fluent in Spanish and English (B2 level or higher).
• Service‑oriented mindset and ability to work independently.
• Willingness to travel occasionally within Spain and potentially to other locations.
• Flexibility to support users at different sites when needed.

Required skills

• Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)
• Intune
• Active Directory
• Hardware troubleshooting
• Operating systems (Windows)
• Basic networking
• Device management
• Printer and meeting‑room equipment support