IT Service Owner - Business Rule Platform (100%)

About the role

Julius Baer's Business Decisions & Automation team owns the Actico Rules based Business Rule Management System and delivers business rule solutions. As IT Service Owner you will join this team and be responsible for the Business Rule Platform and Business Rule Engine solutions as driver of operations and change management. You will be the first point of contact for Operations, Support, Maintenance and service lifecycle questions.

Key responsibilities

• Manage the operating model so that support levels and effort sharing of operational tasks are clear, and ensure provision of third-level support
• Align with providers and infrastructure on the IT service lifecycle (planning and execution)
• Improve service availability, performance, capacity and knowledge management
• Handle risk-related matters such as audits, access rights controls and annual risk assessments, and manage risk mitigation actions and the technical debt pipeline
• During delivery of new features, consult stakeholders on sustainability and operation-readiness, provide non-functional requirements, test cases and validate them
• Work with the delivery team and release management on deployments to UAT and Production, and act as gatekeeper for changes, giving Go/No-Go recommendations from an IT perspective

Required profile

• BSc/MSc in Computer Science, Engineering or a related field
• Valid work permit for Switzerland or the EU
• Understanding of the software development lifecycle; Agile certificates or knowledge of Agile methods are a plus
• Team player who takes ownership, communicates across stakeholder levels and solves complex application problems with minimal guidance
• Strong organization, reliability and commitment to delivering high-quality solutions

Required skills

• Java system/software engineering
• Docker and Kubernetes
• CI/CD expertise, with Harbor and Octopus
• RESTful APIs
• Relational databases (Oracle and H2) and SQL
• Solid understanding of Linux
• Actico Business Rule Management and Actico Platform operation (Model Hub, Execution Server and Workplace) is beneficial