Junior Pre-Sales Specialist – Spanish/French Market

About the role

As a Junior Pre‑Sales Specialist you will be the first point of contact for Spanish‑ and French‑speaking customers, guiding them through the initial stages of their journey with Otovo. You will manage inbound leads, schedule appointments, and support customers with documentation while ensuring smooth collaboration between Sales, Service, and Operations teams.

Key responsibilities

• Respond quickly and professionally to customer inquiries across multiple channels.
• Present Otovo’s value proposition and book suitable services based on customer needs.
• Handle a high volume of inbound and outbound calls.
• Qualify customers according to internal criteria and processes.
• Support customers throughout the early stages of their journey.
• Act as a liaison between customers and internal teams to ensure a seamless experience.
• Maintain accurate customer information and follow structured CRM workflows.

Required profile

• Fluency in Spanish and French at C1 level or higher; English proficiency required.
• Strong communication skills with a customer‑focused mindset.
• Organised, proactive and comfortable working in a fast‑paced environment.
• Ability to follow structured processes while adapting to changing priorities.

Required skills

• Experience using CRM systems.

What we offer

• Corporate benefits, restaurant and transportation allowances.
• Private healthcare and language classes.
• Hybrid work model with up to four weeks remote work per year.
• Free fruit and beverages at the office.
• Opportunities to grow in an international, fast‑growing company.