Key Account Manager Spain

About the role

Alan is building a new standard in prevention insurance and is looking for a Key Account Manager to lead strategic accounts in Spain. You will work from our Madrid office, managing flagship companies and ensuring they receive the full value of Alan’s integrated insurance, prevention, and care platform.

Key responsibilities

• Manage a portfolio of strategic and flagship accounts, maintaining strong relationships with key stakeholders.
• Drive client loyalty by identifying dissatisfaction signals early and delivering tailored solutions.
• Oversee onboarding of new accounts and users, present consumption reports, and promote Alan’s health positioning.
• Identify cross‑sell and upsell opportunities based on customer needs and negotiate contracts that balance value and profitability.
• Act as the voice of customers to product and operations teams, influencing product improvements.
• Support acquisition efforts by showcasing the Key Account Management program to prospects and collaborating with sales teams.

Required profile

• Minimum 5 years of experience in key account or strategic sales management.
• Proven track record of growing and retaining large corporate accounts.
• Strong customer‑centric mindset with excellent communication and negotiation skills.
• Ability to work autonomously in a fast‑moving environment.

Required skills

• Experience with account management and contract negotiation.
• Ability to analyse usage data and present business reviews.
• Fluency in English and Spanish.