KYC Due Diligence Implementation Analyst

About the role

DWS Group is hiring a KYC Due Diligence Implementation Analyst in Madrid. Under anti-money laundering rules, banks must carry out Know Your Customer (KYC) reviews on new and existing clients. The analyst supports the bank's clients by managing KYC and account opening requirements, following strict standard operating procedures and operating level agreements so that retail clients are opened accurately and on time.

Key responsibilities

• Verify client data and perform due diligence on new and existing retail clients
• Review KYC documentation and carry out client risk assessments
• Sign off on new client adoptions and manage regular reviews
• Manage the new client adoption and regular review streams so requests meet regulatory and internal policy requirements
• Handle exceptions so that SLAs agreed with the business on timeliness and quality are met
• Prepare timely reports and MIS for stakeholders and contribute to process improvements
• Support the go-live of new processes and help stabilise operations during ramp-up
• Ensure a high-quality customer experience while complying with regulatory expectations

Required profile

• Preferred 1 to 2 years of experience in AML/KYC for retail clients or compliance within corporate financial services, or a research/analytics role in banks or KPOs
• Understanding of control, compliance and investigation functions in banks
• Familiarity with AML/KYC regulations and industry guidelines
• Ability to process high volumes of cases accurately while meeting compliance, auditability and service level commitments
• Experience supporting process rollouts, go-live activities and operational stabilisation in a regulated environment
• Good written and verbal English, with strong reading, comprehension and analytical writing skills
• Proven ability to use AI tools to improve productivity and workflows responsibly