Manager Clinical Operations

About the role

ICON is a global healthcare intelligence and clinical research organisation. As Manager Clinical Operations in Madrid, you will oversee the execution of clinical trials so that they run efficiently, on time and in compliance with regulatory requirements. The role focuses on coordinating clinical operations delivery, resolving issues and developing team capability.

Key responsibilities

• Lead the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
• Work with cross-functional teams to optimise trial design and improve operational efficiency throughout clinical development.
• Monitor trial progress and performance metrics, giving insights that inform decisions and drive continuous improvement.
• Mentor and develop junior staff and foster a collaborative, high-performing team.
• Build strong relationships with internal and external stakeholders to ensure smooth communication across clinical operations.

Required profile

• Bachelor's degree in a relevant scientific discipline or healthcare-related field.
• Extensive experience managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
• Strong leadership skills and the ability to motivate and manage teams in a dynamic environment.
• Willingness to travel approximately 30% of the time.
• Legal right to work in the country where the role is based.

Required skills

• Proficiency in project management tools and methodologies, with a focus on optimising processes.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders.

What we offer

• Competitive base salary and performance-related incentives.
• Health and wellbeing programmes, including medical, dental and vision coverage where applicable.
• Retirement and pension plans, life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.