Manager, Sales Engineering - Issuing

About the role

Checkout.com is looking for a Manager, Sales Engineering - Issuing to join its Issuing Operations team. You will own the technical side of card issuing deals from first conversation to go-live: pre-sale, you position the issuing platform, build custom card program flows, run live demos and POCs and win over prospects' engineers, product leads and payments architects, while the Account Executive drives the commercial thread. Once the deal is ready, you stay close to ensure the issuing card program works in practice.

Key responsibilities

• Partner with Sales and Account Managers to position the card issuing platform and win complex, multi-product deals.
• Map client requirements (virtual and physical cards, funding approaches, balance management, interchange economics) to APIs and operational workflows.
• Run live technical demos, create POCs and customise presentations for developers, operations and executives.
• Act as an expert on card issuing, programme management, authorisation and settlement, network tokenisation, 3DS, fraud/risk controls and card programme operations.
• Lead technical discussions from discovery and architecture workshops through operational readiness, working with Implementation Engineers.
• Support the BID management team on technical, operational, security and card programme design queries in RFP and RFI responses.
• Feed programme manager and developer feedback to Product, Engineering and Issuing Operations.
• Stay ahead of card scheme rules, issuing infrastructure and European payment regulations.
• Own the full lifecycle, from pre-sales to post-launch support and incident resolution.

Required profile

• 5+ years in a client-facing technical role (Sales Engineer, Solutions Architect, Pre-Sales Consultant, Implementation Engineer or Technical Account Manager) at a PSP, card issuer, processor, fintech or payments company.
• Proven track record in fast-paced commercial environments, managing competing deal priorities.
• Mandatory hands-on experience designing, launching or supporting virtual and physical card programmes in the UK and EEA.
• Expert knowledge of card programme mechanics, BIN ranges, issuer processing and Visa/Mastercard scheme compliance.
• Strong grasp of payment flows, 3DS, network tokenisation, Apple/Google Pay, SCA and fraud engines.
• Clear written and spoken English, commercially minded and highly organised under pressure.
• Nice to have: experience launching card programmes outside the UK/EEA, a software engineering, developer advocacy or technical product management background, and business fluency in another European language.

Required skills

• Coding ability: at least one front-end (JavaScript, React) or back-end language (Node.js, Python, Java.NET, Go).
• API integrations (REST/JSON, Postman, Webhooks) and debugging using logs and test environments.

What we offer

• Hybrid working: three days per week in the office.
• A culture of ownership, fewer blockers and recognition for impact.