Medical Lead Analyst (Oncology)

About the role

Cigna Healthcare, a division of The Cigna Group, is looking for a Medical Lead Analyst (Oncology) to join its Medical Team and serve Cigna International Health. The analyst develops and manages health and wellness programs for Cigna customers, working alongside nurses and physicians to deliver quality, timely service while meeting cost-containment goals and customer satisfaction targets. The role is based in Madrid and is hybrid.

Key responsibilities

• Provide medical management services to customers worldwide as part of the Global Clinical Team.
• Give evidence-based advice on medical claims, considering international protocols and local or regional regulations.
• Support, coach and monitor the Case Management and Care Teams, ensuring quality, accurate reporting and appropriate corrective action.
• Help coordinate quality-of-care improvement projects and support the team's cost-containment strategy.
• Act as a resource and educator, creating and implementing clinical education programs linked with Cigna University resources.
• Collaborate on developing and deploying clinical programs and take part in the business continuity plan.

Required profile

• Medical doctor degree specialized in oncology.
• 3 years of clinical experience preferred in a payer setting on medical management of the specialty field.
• Deep knowledge of the pharma industry and local regulations, and of clinical trials and their regulations.
• Experience with disease management programs and tools is an advantage.
• English and Spanish spoken, written and read; other languages are an advantage.
• Ability to work remotely on a hybrid setup and to build strong relationships with staff, partners, clients and healthcare providers.

Required skills

• Proficiency with Microsoft Office products and call center software.
• Software for medical management.
• Problem-solving and analytical skills, stress resistance and efficiency.