Payroll Delivery - French Specialist

About the role

Strada, a people, payroll and technology leader operating in 180+ countries, is looking for a French-speaking Payroll Delivery specialist. The role supports operational teams so they are skilled and knowledgeable in meeting client deadlines, and works with management to deliver functional and technical expertise to a selection of clients.

Key responsibilities

• Support managers with clients so that all information is accurate and delivered on time
• Provide support and guidance for implementations and go-lives, and give daily functional support to teams
• Maintain the Client Solution workbook, update and enforce Defined Work Instructions and other process documentation
• Ensure and sign off system maintenance testing, and review Statements of Works before sharing them with clients
• Resolve escalated technical and functional issues, log defects and tickets with the necessary details and evidence
• Work with Operational Management, Transformation and Products on automation, innovation and continuous improvement
• Manage the legislation roadmap, upskill the team and update processes, and support year-end activities
• Identify upsell opportunities, support client escalation resolutions and help develop team members

Required profile

• Bachelor's degree in a business-related field such as accounting, human resources or business administration, or equivalent education and experience
• 3-4 years of experience administering payroll in an HR consulting, HR outsourcing or corporate environment
• Expert knowledge of French payroll processes, practices and associated legislation
• Good level of French (at least B2) and a good level of English
• Current and future work authorization in the country of application, without visa sponsorship

Required skills

• Knowledge of payroll inputs and outputs such as third-party interfaces, timekeeping, tax filing and compliance, and benefits
• Strong knowledge of MS Office tools such as Excel, Word and PowerPoint
• HRIS knowledge (Workday, SAP or PeopleSoft) preferred
• Payroll certifications

What we offer

• Health coverage, wellbeing programs and paid leave (vacation, sick, parental)
• Retirement plans and learning opportunities
• All offers are subject to background checks where permitted by law