Product Manager eCommerce B2B2C

About the role

Fourvenues, a tech platform for entertainment venues covering ticket sales, guest lists, VIP reservations, a POS system, capacity tracking and a CRM, is looking for a Product Manager specializing in B2B2C eCommerce. The role sits at the intersection of ticketing, promotions and checkout, working with engineering, design and marketing to improve conversion and user experience.

Key responsibilities

• Design and refine online ticket purchasing and reservation workflows for maximum conversion and user experience.
• Define and iterate the logic behind promotions, discounts, price tiers, urgency and availability.
• Work with engineering to optimize checkout performance in high-traffic environments.
• Collaborate with design and marketing teams to build fast, intuitive purchasing experiences per event or customer type.
• Take part in strategic product decisions on pricing, validations, templates and advanced configuration.
• Analyze behavioral and conversion data to prioritize improvements.
• Align e-commerce features with dashboards, POS, access control and event operations.

Required profile

• Previous experience on B2B2C eCommerce products or multi-tenant platforms serving several clients or stores from one product.
• Strong grasp of checkout, shopping cart, conversion funnel, promotions, dynamic pricing and high-traffic scenarios.
• Experience delivering complex features with Engineering and Product Design teams, with a focus on UX.
• Comfortable in Agile environments and able to own and drive an entire product domain.
• Ability to empathize with both the buyer and the event organizer.

Required skills

• Experience in industries with high seasonality or large-scale events.
• Experience with ticketing platforms, marketplaces or multi-tenant SaaS products.
• Understanding of multi-tenant architecture, even without coding experience.
• Use of product analytics and experimentation tools (A/B testing, feature flags).

What we offer

• Salary based on skills and experience, with annual bonuses for significant contributions.
• Laptop and high-resolution monitors; hybrid model (3 days in the office in Valencia or Madrid, 2 from home).
• Flexible working hours between 8:00 AM and 8:00 PM.
• Private health insurance and optional flexible benefits plan.
• Extra vacation days for birthdays, holidays and other special occasions.