Quality Assurance Manager - Europe

About the role

Turner & Townsend is looking for an experienced Quality Assurance Manager to lead and continuously improve its assurance programme across Europe. This is a highly visible role working closely with senior business leaders, project teams and compliance functions to strengthen quality, drive continual improvement and ensure consistency across operations. The post holder takes ownership of the regional assurance programme, oversees audit and review activities, gives insight into quality performance and helps embed lessons learned.

Key responsibilities

• Plan and deliver the annual assurance programme across Europe.
• Coordinate and support LOD3 reviews, making sure projects and reviewers are fully prepared.
• Plan, conduct and manage internal management system audits across multiple countries, and carry out reviews and internal audits personally.
• Provide regional oversight of LOD2 reviews, reporting trends and insights to leadership.
• Manage findings and corrective actions through to closure so improvements are embedded across the business.
• Identify trends and give business leaders clear insight on quality assurance.
• Work with HSE, Environmental, Information Security and other compliance teams to maintain regulatory and business compliance.
• Collaborate with the BMS Manager to capture and share best practices from project delivery.
• Depute for the Head of Quality & Assurance when required.

Required profile

• Degree in engineering, construction, project management, cost management, programme management or a related technical discipline.
• Experience managing assurance, audit or quality programmes within a project-based environment.
• Background in project or programme delivery, ideally with a technical discipline such as engineering, construction or cost.
• IRCA Lead Auditor qualification or equivalent.
• Fluent English; an additional European language is preferred.
• Ability to travel regularly across Europe.

Required skills

• Strong organisational skills, coordinating activities across multiple projects and countries.
• Ability to analyse data, identify trends and recommend actions to senior leaders.
• Excellent stakeholder management and communication skills.