Reception Assistant (20 hrs) – Temporary – Occidental Aranjuez

About the role

Barceló Group is looking for a part‑time Reception Assistant to work 20 hours per week on a temporary basis at the Occidental Aranjuez hotel. You will be the first point of contact for guests, ensuring smooth check‑in and check‑out processes and providing high‑quality service.

Key responsibilities

• Prepare and process all documentation required for guest check‑in and check‑out.
• Maintain cleanliness and order of reception furniture and facilities.
• Answer telephone calls from guests and handle external calls.
• Perform currency exchange services.
• Coordinate with the kitchen and dining areas to meet guest needs.
• Provide guests with information and resolve any complaints.

Required profile

• Medium‑level vocational training in Hospitality and Tourism.
• At least 1 year of experience in a similar reception role.
• High proficiency in English; additional language is a plus.
• Knowledge of office automation tools and reservation software is valued.
• Strong adaptability, teamwork, customer orientation, communication and problem‑solving abilities.

Required skills

• Microsoft Office
• Reservation software

What we offer

• A flexible, collaborative work environment with opportunities for geographical mobility within the Barceló Group.
• Clear career development plans and access to market‑leading training programs.
• Potential to work across different brands and countries as you grow.