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Senior Account Manager – Microsoft Advertising (French Market)

Microsoft · Barcelone

Onsite Senior 🇬🇧 English
CRM

Job description

About the role

Microsoft Advertising is looking for a Senior Account Manager to lead a portfolio of French‑market advertisers. You will drive revenue and client satisfaction by aligning Microsoft’s advertising solutions with customers’ marketing objectives and building trusted, long‑term relationships.

Key responsibilities

  • Monitor account health proactively, gather feedback and develop long‑term strategies to improve the client experience.
  • Demonstrate the business value of Microsoft Advertising solutions and integrate them into clients’ overall marketing plans.
  • Leverage relationships with key contacts, identify drivers of satisfaction and dissatisfaction, and implement recovery action plans.
  • Adopt Microsoft sales strategies and use Unified Client Management (CRM) tools to increase performance, upsell opportunities and client retention.
  • Create value‑proposition presentations and specialised business plans to generate new business and upsells.
  • Develop a deep understanding of clients’ marketing needs, competition and industry trends to provide actionable insights.

Required profile

  • Passion for online advertising and a growth mindset.
  • Proven experience managing advertiser portfolios and delivering data‑driven optimisations.
  • Strong relationship‑building skills across multiple organisational levels.
  • Ability to anticipate issues, analyse root causes and implement effective solutions.

Required skills

  • CRM tools (Unified Client Management)

What we offer

  • Opportunity to work with a global advertising platform.
  • Collaborative culture focused on innovation and inclusion.
  • Professional development and growth within Microsoft.

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Microsoft

Barcelone