Senior Change Manager

About the role

Novartis is looking for a Senior Change Management Specialist in Barcelona to drive change and adoption for enterprise technology initiatives. The role owns end-to-end change and adoption strategies, ensuring smooth transitions, strong stakeholder engagement and sustained user adoption across complex global programs. Success is measured by both delivering the change plan and achieving meaningful business adoption and user outcomes.

Key responsibilities

• Build and maintain strong relationships with senior stakeholders, sponsors and cross-functional partners to drive adoption.
• Develop and run stakeholder engagement strategies, including stakeholder mapping, influence assessments and readiness planning.
• Apply change management methodologies such as Prosci and ADKAR to support business, technology and AI-driven transformation initiatives.
• Facilitate case-for-change discussions, change impact assessments and stakeholder workshops to identify adoption challenges and opportunities.
• Define, monitor and report adoption KPIs using data, user feedback and sentiment analysis.
• Design and deliver integrated adoption programs combining communications, training, engagement and reinforcement.
• Anticipate resistance and adoption risks and implement proactive mitigation and enablement strategies.
• Establish sustainable change management practices through playbooks, standards and knowledge-sharing initiatives.

Required profile

• 7+ years of experience in change management, transformation, organizational adoption or related roles in complex global organizations.
• Proven track record leading change initiatives for digital, technology or AI-enabled transformations and product launches.
• Demonstrated ability to influence stakeholders in matrixed, multicultural, cross-functional environments.
• Excellent verbal and written communication in English, with the ability to tailor messaging for diverse audiences.
• Passion for AI and emerging technologies, with experience leveraging or advocating AI-enabled tools for change and adoption.

Required skills

• Strong expertise in change management frameworks such as Prosci, including stakeholder management and impact assessment.
• Excellent facilitation and presentation skills, including leading executive-level workshops and large-scale engagement sessions.
• Analytical skills, including interpreting adoption metrics, user insights and performance data.

What we offer

• Base salary range of EUR 41,900 to EUR 77,700, with a possible performance-based bonus.
• Benefits such as insurance plans, retirement plans, wellbeing resources and global recognition programs.
• Flexible and hybrid working options where possible, and at least 14 weeks of paid parental leave.

Note: Novartis does not offer relocation support for this role, so only apply if the location is accessible to you. Benefits and compensation may vary by country and are subject to local legal requirements.