Senior CRM Specialist

About the role

Fever is looking for a Senior CRM Specialist to own the activation of customer data and execute end‑to‑end CRM strategies across email, push notifications and in‑app messages. You will help shape personalized experiences that turn first‑time users into lifelong fans.

Key responsibilities

• Develop and execute multi‑channel CRM campaigns, focusing on email, push and in‑app messaging.
• Continuously refine communication flows and retention strategies based on data‑driven insights.
• Support the CRM Manager in defining the customer lifecycle, contact strategies and key client segments.
• Define success metrics for all campaigns, own weekly/monthly reporting and conduct ad‑hoc deep dives.

Required profile

• Minimum 3 years of experience in digital marketing and CRM for mobile/web environments.
• Proficient in English with strong copywriting abilities.
• Organised, proactive and able to manage a high‑pace workload.
• Commercially savvy, analytical and data‑driven.

Required skills

• Salesforce Marketing Cloud
• Experience with ESPs such as Mailchimp or Sendgrid
• HTML coding
• A/B testing and dynamic email templates

What we offer

• 40% discount on all Fever events and experiences
• Flexible schedule with home‑office friendly policy
• Health insurance and flexible remuneration (100% tax‑exempt via Cobee)
• English and Spanish lessons, Gympass membership, free food and drinks