Senior Specialist, Underwriting Support (German Speaking)

About the role

AIG is looking for a German-speaking Senior Specialist in Underwriting Support in Madrid. The role provides advanced support to underwriters across new or existing classes of business, acting as a senior member of the Operations Underwriting Support team. You will mainly support Property, Casualty, Energy, Marine, Aviation, Financial Lines and/or A&H teams, and act as a referral point for complex queries while supporting the development of junior team members.

Key responsibilities

• Summarize complex slip terms and conditions, calculate premiums and exposures, and enter submissions, quotes, risks, endorsements and transactions accurately.
• Perform and oversee data checks to ensure underwriting data is accurate and correctly entered in the systems.
• Store risk information and correspondence in the document repository to maintain a complete audit trail.
• Ensure underwriting information is included in peer review, risk entry and data checking reviews within the set timeframes, and that electronic submissions are indexed and updated.
• Take part in or run workshops for training or data gathering.
• Maintain tools used for compliance, sanctions, fraud and financial crime checks before and after binding.
• Assist underwriters with the underwriting process, management information, business development and marketing, and give administrative support in credit control, data quality and training.
• Support other underwriting classes of business when needed and carry out ad hoc tasks agreed with Team Leaders and the Operations Manager.

Required profile

• Extensive relevant experience in an underwriting support role.
• Ability to deal with external stakeholders and manage complex relationships.
• Knowledge of underwriting, claims and facultative reinsurance processes.
• Experience supervising an offshore service partner and/or mentoring junior staff; experience leading teams or mentoring others is preferred.
• Must be able to work alone and as a senior part of a team.

Required skills

• English (written and spoken) and German.
• Attention to detail, strong organization and prioritization of complex workloads.
• Clear communication and logical, analytical approach.

The role is primarily in the office, and AIG offers a Total Rewards program covering health, wellbeing, financial security and professional development.