Senior Supply Operations Specialist

About the role

Preply is looking for a Senior Supply Operations Specialist in Barcelona. Supply Operations runs the tutor ecosystem, covering how tutors grow, perform and engage with learners. This role covers the main growth areas of Preply Business (B2B) and expansion into non-language subjects, working closely with B2B, Expansion, RevOps, Product, Data and Growth teams. It is a hands-on role running day-to-day supply operations and delivering scalable programs.

Key responsibilities

• Drive supply workstreams focused on tutor coverage and liquidity, quality and lifecycle readiness, including the Preply Business tutor program and supply readiness for new subjects and segments.
• Represent Supply in cross-functional planning, so supply implications shape priorities, sequencing and launch requirements.
• Act as the Supply point of contact for day-to-day questions and escalate issues needing wider decisions.
• Turn ambiguous problems into clear plans and deliver from diagnosis to rollout with Product, Data, Growth, RevOps and other teams.
• Identify supply gaps and drive fixes, such as where non-language tutors drop off in the funnel or B2B tutor satisfaction issues.
• Strengthen the end-to-end tutor lifecycle, from onboarding to categorization, discoverability and matching.
• Evolve tutor quality standards and guardrails across B2B and non-language subjects.
• Define success metrics and build dashboards for supply health with Data, and propose new opportunities, including using AI.

Required profile

• 4-6+ years of experience in operations, strategy & operations, consulting, marketplaces or high-growth tech roles.
• Has led cross-functional initiatives from problem definition to rollout with shipped outcomes.
• Structured problem solving, program management and stakeholder management with commercial, product and data partners.
• Data-driven approach, autonomy, ownership and comfort with ambiguity and fast-moving work.
• Nice to have: B2B commercial exposure, experience scaling supply in a new vertical, SQL and BI fluency (e.g. Looker), familiarity with marketplace supply dynamics, and passion for education.

Required skills

• AI fluency: already uses AI tools daily and wants to automate processes with them.
• Clear written and verbal communication.
• Nice to have: SQL and BI tools such as Looker.

What we offer

• A competitive financial package with equity, leave allowance and health insurance.
• Monthly allowance for lessons on Preply, a learning and development budget and time off for self-development.
• Relocation package for candidates not based in Barcelona.
• Free mental health support platforms and access to Gympass wellness and gym centers in Spain.