Supplier Relationship Manager

About the role

As a Supplier Relationship Manager at IFF, you will partner with Logistics, Business Units, and Global Procurement to turn logistics supplier performance into measurable business value. You will own KPI governance, lead performance reviews, and drive continuous improvement across a global logistics network.

Key responsibilities

• Define and manage logistics KPIs in collaboration with internal stakeholders.
• Monitor supplier performance, identify gaps, and lead corrective actions.
• Prepare and lead performance review meetings with logistics service providers.
• Coordinate issue resolution, corrective actions, and supplier evaluations.
• Act as the voice of internal customers and support future volume forecasting.
• Manage supplier relationships and performance for Air & Ocean freight worldwide and Road transportation within EMEA.

Required profile

• Bachelor’s degree in Supply Chain, Logistics, or a related field.
• At least 4 years of experience in logistics or supply chain management.
• Strong analytical, communication, and stakeholder‑management abilities.
• Negotiation mindset with a proven ability to drive change.
• Fluent business English.

Required skills

• MS Office