Technical Service Manager – Refining Catalysts (Europe)

About the role

Join BASF's Global FCC Technical Service team as a Technical Service Manager, supporting refinery customers across Europe with expert advice on catalyst performance, additive applications and unit optimisation.

Key responsibilities

• Provide technical support on FCC catalyst performance, troubleshooting and refinery optimisation during site visits, startups and turnarounds.
• Lead technical reviews, performance assessments and data‑driven recommendations to maximise customer value and refinery profitability.
• Collaborate with Commercial, R&D, Manufacturing and Product Management to retain customers, drive growth and commercialise new solutions.
• Analyse refinery data, evaluate catalysts and resolve complex operating challenges while ensuring safety, quality and regulatory compliance.

Required profile

• Bachelor’s, Master’s or PhD in Chemical Engineering, Chemistry, Materials Science or related discipline.
• Significant experience in refining, FCC operations, catalyst technologies or process engineering with strong business acumen.
• Proven ability to lead technical teams, manage projects and engage directly with customers.
• Willingness to travel up to 30% of the time across Western and Northern Europe.

What we offer

• Competitive salary with performance‑based bonus.
• Flexible remote working model within Spain and adjustable schedule.
• Comprehensive health, pension, insurance and stock‑program benefits.
• Professional development, training and internal mobility opportunities.
• Work‑life balance measures and access to sports and wellbeing programmes.