Transcend PMO Operations Manager

About the role

Johnson & Johnson is looking for a PMO Operations Manager to support delivery excellence for its Transcend program, a global business transformation that will modernize transactional processes and harmonize them into one clean ERP platform. The role sits in the Project/Program Management group and supports planning, governance, risk management, reporting and decision support across Commercial and Manufacturing Deploy programs. It is listed for Madrid, Spain, though alternate locations may be considered.

Key responsibilities

• Lead PMO operations and governance across program phases, with integrated planning, RAID and change control, and schedule and scope tracking.
• Deliver consistent status reporting and champion predictive delivery practices to identify risks early.
• Ensure PMO operations meet compliance and quality standards and embed a risk management culture.
• Track deliverables and supervise governance across releases.
• Lead and coach a PMO operations team, including Deployment Leads and offshore resources, and act as focal point for PMO issues.
• Partner with Deployment Leads and PMO leadership to align priorities, plans and communication, and drive continuous improvement.

Required profile

• Bachelor's degree in business administration, engineering or a related field; advanced degree or MBA preferred.
• Minimum 6 years of experience, including 5+ years in program or project management with PMO experience in large, global transformation programs, ideally ERP implementations.
• Proven track record leading PMO operations teams with cross-functional, geographically dispersed resources.
• Experience providing day-to-day leadership in a matrixed environment.

Required skills

• Delivery governance, RAID management, schedule and scope control, status reporting and risk management.
• Proficiency with project management tools and software, and familiarity with Agile and Waterfall.
• Strong communication, collaborator management and stakeholder engagement skills.

What we offer

• Base pay range of EUR 63,700 to EUR 109,480.
• Annual bonus, vacation days, parental leave of at least 12 weeks, bereavement and caregiver leave, well-being reimbursement and health programs.