Project Coordinator

About the role

The Project Coordinator supports the day‑to‑day execution of projects, acting as the main point of contact for Project Associates and crowd resources. This entry‑level position ensures smooth communication, timely reporting, and efficient process flow across shifts.

Key responsibilities

• Compile daily production reports and time‑keeping records for the project.
• Communicate project details, training, and updates to Project Associates and crowd resources.
• Address resource‑level project issues and respond to changes from Project Managers.
• Collaborate with other Project Coordinators, Project Managers, and Senior Project Managers to maintain coverage and process flow.
• Identify and suggest process improvements to reduce waste and enhance efficiency.
• Complete End‑of‑Day reporting to ensure proper hand‑off to the next shift.
• Meet or exceed daily, weekly, and monthly KPIs for the assigned process flow.
• Perform additional duties as required.

Required profile

• College or university degree.
• Basic familiarity with Microsoft Office 365 (Outlook, Excel, PowerPoint).
• General knowledge of online communication tools.
• Willingness to work overtime when necessary.
• Ability to follow directions, perform time‑bound tasks accurately, and work independently within a team.
• Detail‑oriented, problem‑solving mindset with the capacity to perform repetitive tasks without quality loss.
• Compliance with disability certification requirements where applicable.

Required skills

• Microsoft Office 365 (Outlook, Excel, PowerPoint)