Account Manager - Healthcare Sales

About the role

Medline Iberia is looking for an Account Manager based in Madrid within its Sales department. The role increases sales and margins by attracting new customers and growing the product and service offering for existing ones. It is a permanent position.

Key responsibilities

• Design and execute an account plan to build new and grow existing business
• Create and maximise customer value and loyalty, building long-term relationships
• Work with Clinical Sales, Product Managers and Customer Service Agents to drive sales and customer satisfaction
• Manage tenders and price quotations with the Customer Service and Tender Management team and product divisions
• Gain customer insights and identify the right stakeholders to drive the purchasing process
• Apply the Challenger Sales methodology and launch new products and solutions
• Take part in the complaint process for own customers, provide regular sales forecasts and use CRM data to improve performance
• Collect customer feedback and suggest product and service improvements
• Organise symposia, conferences and regional exhibitions (online and offline)

Required profile

• Higher education or relevant work experience in business and/or healthcare
• Healthcare experience and knowledge of hospital decision-making processes are advantageous
• At least 3 years of sales experience
• Fluent English and the local language

Required skills

• Able to build relationships quickly with key people internally and externally
• Strong analytical, communication and influencing skills
• Results-driven, well organised, able to cope with a fast-paced, demanding environment

What we offer

• Life insurance and medical insurance
• Company pension plan with increasing contributions during employment
• Company car
• Tailored onboarding and an Employee Assistance Programme
• A range of training opportunities