Account Manager – Long Tail (France)

About the role

We are looking for a customer‑focused, results‑driven professional to join Perk’s Account Management team. In this role you will manage a portfolio of small French customers, helping them maximise the value they receive from our travel‑tech platform while identifying growth opportunities.

Key responsibilities

• Own and manage a portfolio of small customers across the French market.
• Build strong relationships with key stakeholders and decision‑makers responsible for their company’s travel program.
• Develop a deep understanding of customers’ businesses and proactively identify opportunities to improve their experience.
• Drive account growth by identifying and securing upsell, cross‑sell, and expansion opportunities.
• Identify recurring customer challenges and develop long‑term solutions.
• Act as a liaison between customers and internal teams to ensure seamless product adoption.
• Prioritise activities and manage the portfolio to maximise commercial impact.

Required profile

• Native or near‑native French proficiency and fluent English.
• Previous experience in Account Management, Customer Success, or a similar customer‑facing commercial role.
• Strong communication, presentation and relationship‑building skills.
• Ability to engage confidently with stakeholders at all organisational levels.
• Excellent prioritisation, organisation and time‑management abilities.
• Commercial mindset with a proven record of driving growth while maintaining high customer satisfaction.
• Analytical skills to translate data into actionable business insights.
• Self‑motivated, proactive and comfortable managing a high‑volume portfolio.
• Experience in SaaS, technology or travel‑tech environments is highly preferred.

What we offer

• Competitive compensation and equity ownership.
• Generous vacation days plus public holidays.
• Choice of private healthcare or gym allowance.
• Life insurance coverage.
• Company events, including an annual summer party.
• Wellbeing support through Spring Health (therapy and coaching sessions).
• Flexible compensation plan.
• 17 weeks paid parental leave during the child’s first year.
• 16 paid volunteer hours per year.
• Up to 20 “Work from Anywhere” days annually.
• Language lessons in English, Spanish and Catalan.
• Four‑week fully paid sabbatical after five years of service.
• Relocation support to our hubs.