Customer Manager – French‑speaking (Strategic Accounts)

About the role

OpenText is seeking a French‑speaking Customer Manager to own a portfolio of strategic accounts. You will act as the primary post‑sales contact, helping customers extract maximum value from OpenText solutions while driving renewals, upsells and long‑term satisfaction.

Key responsibilities

• Manage a portfolio of strategic customer accounts with recurring‑revenue responsibility.
• Build and nurture executive‑level relationships from managers to C‑suite leaders.
• Partner with Sales, Services, Support, Legal and Finance to deliver seamless customer experiences.
• Drive renewals, upsell and cross‑sell opportunities to grow revenue.
• Work independently with significant customer‑facing ownership.

Required profile

• Proven ability to build, retain and expand strategic customer relationships.
• Track record of delivering renewals, upsells and revenue growth.
• Strong negotiation, communication and presentation capabilities.
• Comfort influencing stakeholders from managers to C‑level executives.
• Experience in customer‑facing sales, customer success or software sales roles.
• Fluent in English and French.

Required skills

What we offer

• Uncapped earning potential linked to revenue growth.
• Flexibility to own and shape your customer portfolio.
• Opportunities to develop commercial and leadership competencies.
• Join a global, entrepreneurial team driving digital transformation.