Deployment Strategist - Spanish Speaker

About the role

Salesforce is hiring Deployment Strategists, customer-facing advisors who define AI strategy, shape agentic solutions and drive adoption for enterprise customers. You will work with Forward Deployed Engineers to turn complex business challenges into agentic AI deployments, in engagements of 12 weeks or less that may cover one or several accounts.

Key responsibilities

• Lead end-to-end customer engagement across identify, commit, deploy and consume, owning outcomes at each stage
• Define the customer's Agentic AI strategy and roadmap, lead design workshops and agent design sessions, and architect solutions across Salesforce's agentic AI platform, Data Cloud and enterprise systems with responsible AI governance
• Manage delivery timelines, stakeholder communication, risk escalation and progress reporting
• Own adoption, consumption and expansion metrics, and identify blockers early
• Partner with the Forward Deployed Engineers and act as the primary customer contact, presenting proposals and outcomes in business value terms
• Assess customer readiness for AI adoption and guide change management and process transformation
• Turn field insights into product feedback for the Agentic AI platform roadmap

Required profile

• 4+ years in strategic solutioning, technical advisory or delivery leadership for enterprise cloud or SaaS technology
• Degree in Computer Science or a related field
• Prior customer-facing delivery experience (consulting, professional services or technical advisory)
• Proven ability to lead complex, ambiguous engagements end-to-end
• Fluent in Spanish and English; able to travel up to 25% of the time to customer sites

Required skills

• Working knowledge of one or more programming languages: Python, JavaScript, Java or Apex
• Understanding of the Salesforce platform and ecosystem, including Agentic AI and Data Cloud
• Experience leading AI/LLM solution design, including agentic AI strategy, conversation design and responsible AI practices
• Strong project and programme management skills

Preferred: experience with Salesforce Data Cloud, Agentforce and CRM, regulated industry deployments, platform certifications, change management background, and experience with NLP, RAG and model evaluation.