Field Service Technician - Pulp and Paper

About the role

ABB is looking for a Field Service Technician in Zaragoza to provide routine maintenance and on-site or remote technical support for the pulp and paper industries. The position reports to the Service Team Leader and involves about 140 days of domestic and occasional international travel, with hands-on assistance at customer sites. It is a hybrid role.

Key responsibilities

• Execute service work of low to medium complexity according to work instructions, ABB standard processes, quality standards and safety guidelines.
• Carry out installation and commissioning of equipment, identify technical problems and analyse them remotely or on site.
• Provide on-call service under customer contracts, at least one full week every two weeks, with 24-hour availability during that week.
• Advise customers on the best service solutions and build strong customer relationships.
• Coordinate and execute specialist projects, meeting milestones and reviewing progress regularly.
• Troubleshoot simple equipment failures and recommend ways to prevent recurrence.
• Identify opportunities to develop new service applications, equipment and methods.

Required profile

• Higher education (Spanish CFGS/FP II) or university degree in electrical, electronic or automation engineering.
• More than two years of experience in commissioning, maintenance, technical assistance or field service for mechanical and electronic tasks.
• Previous experience with QCS systems is valued.
• Hands-on experience servicing, maintaining, commissioning and repairing products for a specific product and industry.
• Availability for sporadic weekends and public holidays, and to travel domestically and internationally.
• Fluent Spanish and English, written and spoken.
• Valid driver's licence in Spain and a work permit in Spain.

Required skills

• Knowledge of MS Office tools.
• Knowledge of any PLC programming language.
• Leadership skills, collaboration and strong written and spoken communication.

What we offer

• Collective insurance covering life, accident and travel assistance in Spain.
• Lunch allowance or access to a subsidised canteen depending on location.
• Flexible remote work options.
• Employee benefits platform with discounts on tech and travel.
• Share acquisition plan.
• Learning and training opportunities and a wellbeing program.