Group Head of Project Management Office (PMO) - Insurance & Investments

About the role

The Group Head of PMO leads the Group's project management function across all subsidiaries, business units and markets in the Insurance & Investments sector. The role sets group-wide project governance, portfolio management standards, delivery frameworks and performance monitoring, working closely with the Group CEO, executive leadership and subsidiary CEOs so that major projects support strategic growth, operational efficiency and digital transformation.

Key responsibilities

• Define the Group PMO strategy, governance, project approval processes, stage-gate reviews and reporting requirements, and standardise project management controls across markets and business units.
• Oversee the consolidated project portfolio, prioritising projects by business value, financial impact, risk and resource needs, and report portfolio performance to executive leadership.
• Oversee insurance and investment projects (product development, underwriting, claims, policy administration, distribution, portfolio reporting, wealth management) and coordinate regulatory compliance, process modernisation and new product rollouts.
• Provide governance for digital transformation and technology projects (enterprise systems, CRM, automation, AI), working with CIO, CTO and CDO.
• Oversee consolidated project budgets, forecasts and expenditure, and coordinate resource allocation across subsidiaries.
• Establish group-level risk, compliance and quality frameworks, and coordinate with risk, compliance, legal and internal audit.
• Develop group dashboards, performance reports and executive presentations, and track benefits realisation and ROI.
• Run group steering committees, manage relationships with external consultants and vendors, and lead the PMO team, including training and capability building.

Required profile

• Bachelor's degree in Business Administration, Finance, Project Management, Engineering, IT or a related field; MBA or Master's preferred.
• 12-15+ years of progressive experience in project, program, portfolio or transformation management, including at least 5 years in a senior PMO leadership role.
• Experience in insurance, reinsurance, banking, investment, asset or wealth management, or diversified financial services.
• Proven track record of establishing or leading enterprise-level PMO functions, and experience with multi-country or multi-entity projects.

Required skills

• Knowledge of PMI, PRINCE2, Agile, Waterfall and hybrid methodologies.
• Preferred certifications: PMP, PgMP, PfMP, PRINCE2 Practitioner, Agile or Scrum.
• Strong leadership, stakeholder management, negotiation and analytical abilities.