Guest Service Supervisor – Hospitality
Nômade Temple Ibiza · Sant Joan de Labritja
Descripcion del puesto
About the role
As a Guest Service Supervisor at Nômade Temple Ibiza, you will ensure every guest experiences a seamless and memorable stay from arrival to departure. You will lead the front‑of‑house team, coordinate with other departments, and embody the brand’s spirit of conscious hospitality.
Key responsibilities
- Supervise daily guest service operations and manage guest flow.
- Lead the Guest Service team by example during shifts.
- Handle guest requests, complaints, and feedback with empathy and professionalism.
- Coordinate with Food & Beverage, Front Office, and other areas to deliver seamless service.
- Support training, onboarding, and performance monitoring of team members.
- Maintain clean, organized reception and guest areas in line with brand standards.
- Assist with reporting, scheduling, and operational procedures.
Required profile
- Proven experience in guest service, front office, or similar hospitality roles.
- Passion for creating memorable guest experiences.
- Hands‑on leader with a proactive, positive mindset.
- Strong communication and interpersonal abilities.
- Highly organized with attention to detail.
- Ability to perform under pressure in a fast‑paced environment.
- Natural team leader with a guest‑first attitude.
Required skills
What we offer
- Dynamic environment where leadership, creativity, and excellence are valued.
- Opportunity to be part of a sanctuary that blends hospitality with wellness, gastronomy, music, and culture.
- Commitment to equal opportunity and an inclusive workplace.
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Publicado hace 1 día
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Nômade Temple Ibiza
Sant Joan de Labritja
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