IT Support Infrastructure Engineer

About the role

As the On‑Site Infrastructure Engineer for BIKE24’s Spanish warehouse, you will be the primary IT contact ensuring that the warehouse’s technology environment is reliable, secure and scalable. Working closely with the central IT team in Dresden, you will keep daily logistics operations running smoothly and respond quickly to incidents.

Key responsibilities

• Provide on‑site IT support at the Barcelona warehouse at least three days per week, increasing presence during critical incidents.
• Maintain stable network connectivity and IT systems for warehouse and logistics operations.
• Monitor infrastructure health proactively and resolve issues before they affect operations.
• Coordinate hardware provisioning, setup, and lifecycle management for endpoints and network equipment.
• Act as the main liaison between the Barcelona warehouse and BIKE24’s central IT organisation, escalating and communicating issues effectively.
• Design, implement and operate on‑premises server‑based solutions following best practices.
• Ensure data management systems are efficient and can scale with growing operational demands.

Required profile

• Professional experience in IT systems administration, supported by a degree in computer science or a comparable IT qualification.
• Strong communication skills to work with warehouse staff and the central IT team.
• Ability to analyse infrastructure vulnerabilities and recommend improvements.

Required skills

• Windows administration
• Linux administration
• Microsoft Entra
• Microsoft 365
• Infrastructure as Code (e.g., Ansible)
• On‑premises security solutions