IT Technician

About the role

Cognita, a global independent education group with 90 schools in 21 countries, is looking for an experienced IT Technician to join its Madrid cluster. The role supports the delivery of reliable, secure and efficient IT services at Hastings School, so that technology systems, infrastructure and communications work well to support teaching, learning and daily school life. It is a permanent, full-time position with an immediate start.

Key responsibilities

• Maintain and develop the school's IT infrastructure
• Provide first and second-line technical support to staff and users
• Manage hardware and software assets
• Help ensure Microsoft 365, network services, servers, communications systems and other technology solutions run smoothly
• Act as a trusted point of contact for users and contribute to continuous improvement of the user experience

Required profile

• A passion for technology and problem-solving, with a focus on excellent customer service in a fast-paced environment
• Proactive, organised and solutions-focused, able to manage several priorities while keeping attention to detail
• Strong communication and collaboration skills, supporting a wide range of users
• Takes ownership, embraces continuous learning and delivers a reliable, responsive IT service

Required skills

• Experience with Microsoft environments
• Networking
• Hardware support
• IT infrastructure

Applications close on Friday 30 October 2026 at 23:59 CEST; early applications are encouraged and interviews may take place before then. Pre-employment background checks are carried out.