Italian Account Manager - ES4

About the role

Cross Border Talents is hiring an Italian Account Manager in Málaga to act as the first contact for Microsoft customers and prospects, leading sales from lead to purchase and building long-term relationships. The role covers small and medium businesses across industries and company sizes, with a focus on cloud technologies.

Key responsibilities

• Lead sales from lead to purchase, acting as the main point of contact for clients, setting the sales strategy, overcoming objections and negotiating.
• Identify needs and opportunities for Microsoft Cloud solutions, including up-selling and cross-selling with Solution Specialists and Partner Connection Managers.
• Turn prospects and qualified leads into opportunities and revenue pipeline, applying criteria such as BANT (budget, authority, need and timeline).
• Meet and exceed targets for net-new revenue and pipeline, forecast sales and usage, contact 200 leads and create 30 opportunities per month, with 60-90 daily activities.
• Use social, digital, video, chat, phone and demonstration channels to reach and manage customers, and collect and feed back customer feedback to the business.

Required profile

• High school diploma; BA/4-year degree preferred.
• 2-3+ years of sales experience with a proven track record; minimum 1 year in the IT industry.
• Minimum 1 year of sales account management or customer management experience.
• Familiarity with modern sales techniques and tools, such as those gained through retail sales, corporate internships or entrepreneurial programs.
• English intermediate or fluent (verbal and written); native Italian.

Required skills

• Experience with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred.
• Microsoft Fundamentals certification on Azure, Modern Workplace or BizApps preferred.
• Experience with Microsoft Office, Windows and CRM systems such as Dynamics 365 or Salesforce.
• Strong communication, time management and independent work skills.

What we offer

• Mon-Fri 09:00-18:00 hours, hybrid schedule (2 days at home, 3 days in the office).
• Competitive salary and relocation package.