Junior Pre-Sales Specialist – DACH Market

About the role

Otovo is looking for a Junior Pre‑Sales Specialist to be the first point of contact for German‑speaking customers. Based in Madrid, you will guide prospects through the early stages of their solar journey, ensuring a smooth hand‑over to sales, service and operations teams.

Key responsibilities

• Respond quickly and professionally to customer inquiries across multiple channels.
• Present Otovo’s value proposition and schedule the most suitable service for each prospect.
• Handle a high volume of inbound and outbound calls.
• Qualify leads according to Otovo’s internal criteria.
• Support customers during the initial phases of their journey.
• Act as a liaison between customers and internal teams to guarantee a seamless experience.
• Maintain accurate customer records and follow structured CRM workflows.

Required profile

• Fluency in German (C1 level or higher) and strong English proficiency.
• Excellent communication skills with a customer‑focused mindset.
• Organised, proactive and comfortable in a fast‑paced environment.
• Ability to follow structured processes while adapting to new priorities.

Required skills

• Experience using CRM systems.
• Proficiency with standard office software.

What we offer

• Corporate benefits, restaurant and transportation allowances.
• Private healthcare and language classes.
• Hybrid work model with up to 4 weeks remote work per year.
• Free fruit and beverages at the office.
• Opportunities to grow in an international, fast‑growing company.