Key Lead (Part-Time Floor Supervisor) - Hollister, Leganés

About the role

Abercrombie & Fitch is hiring a Key Lead (part-time) for its Hollister store at Westfield Parquesur in Leganés. The Key Lead acts as Floor Supervisor, guiding and coaching Brand Reps and Stock Associates so that store operations run smoothly and customers get a quality in-store experience. The role is part of the store leadership team and drives daily sales performance.

Key responsibilities

• Perform opening and closing routines.
• Operate register and point-of-sale systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyse reporting to inform decisions.
• Protect store assets and carry out inventory control.
• Represent the brand and embody company culture and values.

Required profile

• High school diploma or G.E.D. equivalent preferred.
• At least 1 year of retail experience preferred.
• No supervisory or management experience required.
• Fluency in English and Spanish (CEFR B2) is required.
• Availability of at least 20-25 hours per week, including Saturdays, Sundays and some holidays, with longer hours during peak times.

Required skills

• Strong customer focus and exceptional interpersonal and communication skills.
• Knowledge of current fashion trends.
• Adaptability, flexibility and ability to balance multiple tasks.

What we offer

• Quarterly sales incentive bonus.
• Merchandise discount.
• Training and development, and opportunities for career advancement.
• Possible opportunity to become a Brand Affiliate.

The full-time starting rate is €22,500 per year (40 hours per week); the part-time schedule varies. Job offers may be conditional on completing the necessary work visa formalities.