Learning Partner Specialist – French (EMEA/NORAM)

About the role

The Learning Partner Specialist (French) is the entry point for Amadeus Customer Learning Services supporting commercial teams that work with governmental and private schools, universities, and travel schools. The role drives the Amadeus Learning Partners Program, ensuring that Amadeus solutions—especially Selling Platform Connect—are embedded in curricula to prepare students for careers in travel and tourism.

Key responsibilities

• Maintain deep knowledge of the Amadeus solution portfolio, focusing on Selling Platform Connect.
• Operate the Learning Partners Program day‑to‑day in the EMEA and NORAM regions, including student certification and global support as needed.
• Align the travel‑school learning portfolio with the broader Customer Learning Services strategy.
• Lead information‑sharing initiatives, promotions, and service‑offer design projects across learning and commercial teams.
• Monitor feedback, analyse KPIs, and proactively address trends.
• Build strong relationships with commercial teams, acting as the voice of Learning Services.
• Coordinate with internal stakeholders such as Customer Operations, Legal, Go‑to‑Market, Commercial, and ESG.

Required profile

• Highly motivated and service‑oriented.
• Strong communication skills in English and French.
• Ability to work cross‑functionally with diverse internal teams.
• Experience in education, training, or travel‑industry ecosystems is a plus.

Required skills

What we offer

• Opportunity to shape the future workforce of the travel industry.
• Collaboration with global commercial and learning teams.
• Exposure to Amadeus’ leading travel technology solutions.