Material Support Site Representative - Albacete

About the role

Airbus Defence and Space is looking for a Material Support Site Representative for its MAESAL site in Albacete. The role acts as the Airbus focal point at customer facilities, managing Spares and Repairs processes under the C3 contract and improving their efficiency and customer satisfaction.

Key responsibilities

• Manage the Customer OrderBook and performance for Spares and Repair processes within the EF contracts scope.
• Monitor OrderBook KPIs and carry out a deep analysis to improve the performance of the whole organization.
• Identify and report potential risks to n+1 and ensure mitigation actions are implemented by operational teams.
• Act as focal point for customer escalations and prioritization locally, keeping priorities clear for operational teams.
• Ensure customs and export control processes are properly fulfilled.
• Work closely with the Global Logistics Network (warehouse and transport).
• Assist in internal EF Materials meetings and coordinate operational issues and activities related to customers.

The position is permanent and falls within the Material Support & Services job family. Airbus states that it welcomes all applications regardless of background and supports flexible working arrangements where possible.