Meeting & Events Trainee (M&E Consultant)

About the role

Radisson Hotel Group is looking for a Meeting & Events Consultant Trainee to join its Cluster Meeting & Events team in Madrid. The team leads the customer journey from enquiry to delivery, and the trainee works alongside colleagues who are passionate about delivering exceptional service. The programme lasts 6 months and starts as soon as possible.

Key responsibilities

• Answer all enquiries to Radisson Hotel Group (RHG) standard within the agreed time frame, delivering the client and guest experience to the highest level.
• Complete the agreed enquiry process through to the signed contract stage, using RHG tools to maximise conversion and sales opportunities.
• Take part in converting inbound ES and outbound enquiries across all platforms, contributing a proactive, sales-driven culture and cross-selling opportunities.
• Collaborate with colleagues to maximise client and guest satisfaction and resolve problems responsively.
• Develop your own skills, knowledge and experience within the meetings and events department.

Required profile

• Current studies or academic background in Tourism, Event Management or a related field.
• Eligibility to sign an internship agreement with an academic institution.
• Ability to adapt to changing service environments and to build strong relationships with existing clients and accounts.
• Passion for the hospitality industry and a proactive, hands-on approach.
• Fluent in English and Spanish; French is a plus.

What we offer

• Up to 53% off stays as a Team Member at Radisson hotels worldwide.
• Guaranteed minimum 30% off for friends and family.
• Discounts on breakfast, food and beverage, spa and more.
• Career development and investment in your growth and learning.